Privacy Notice
Why this Notice is Important
At Simply Mortgages (NW) Ltd, we take your privacy seriously. This Privacy Notice explains how we collect, use, and protect your personal data when you engage with us for mortgage and insurance services. It also outlines your rights under data protection laws.
What Personal Data We Collect
We may collect personal data that identifies you directly or indirectly, including but not limited to:
- Identity Details – Name, title, date of birth, gender, nationality, marital status, and contact information.
- Financial Information – Employment details, salary, credit history, bank account information, tax details, and financial commitments.
- Health & Special Category Data – If applicable, we may collect health information for insurance purposes.
- Mortgage & Insurance Details – Information about existing policies or products.
How We Use Your Personal Data
We process your personal data in accordance with the law and for the following purposes:
- Contractual Obligations – To provide mortgage and insurance services, including product applications.
- Legitimate Business Interests – To communicate with lenders, insurers, and compliance providers, or seek feedback on our services.
- Legal and Regulatory Requirements – To comply with obligations from the Financial Conduct Authority and other legal authorities.
How We Collect Your Data
We collect your personal data:
- Directly from you during meetings, calls, emails, and forms.
- From third parties, such as credit reference agencies, employers, or public records.
Sharing Your Data
We may share your data with:
- Mortgage lenders and insurance providers to facilitate applications.
- Third parties, such as compliance specialists, legal professionals, estate agents, and surveyors, where necessary.
- Regulatory authorities if legally required.
We do not sell or share your data for marketing purposes without your consent.
Data Security & Retention
Your data is stored securely and protected against unauthorised access. We retain your personal data for a minimum of six years or longer if required by law.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask for corrections, deletion, or restriction of your data processing.
- Withdraw marketing consent at any time.
- Request data transfer to another organisation.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how we handle your data.
Contact Us
For any queries about this Privacy Notice or to exercise your rights, please contact:
Simply Mortgages (NW) Ltd
Meadow View, Moss Lane, Catforth, Preston, PR4 0HU
Email: steven@simplymortgagesnw.co.uk
Phone: 01772 217917
For more information about your data protection rights, visit the ICO website.